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Prices

We charge a commission of 25% on the amounts generated by the stays.

This gives you access to all the services listed below.

no commitment !
25%VAT included / commission
Setup charges: 199€ VAT included

FREE WITH A 12-MONTH COMMITMENT

  •  Posting and managing listings on Airbnb
  •  Multi-platform online publishing* (paid option)
  •  Listed on our booking website (0% commission)
  •  Message and comment management
  •    Reservation and payment management
  •  Advanced optimisation (dynamic pricing and optimised occupancy rates)
  •  Full monitoring via the owner portal​
  •  Flexibility for self-bookings (no concierge service = 0% commission)
  •  Property photography included (photo shooting and editing)
  •  Passenger selection and verification
  •  Self check-in/check-out (smart lock, key box, etc.)
  •  Personalised digital welcome guide (multilingual)
  •  Support and services website dedicated to travellers (multilingual)
  •  Coordination of housekeeping, laundry, maintenance, repairs, work, etc.
  •  Self-guided inventory and assessment (photographs and digital form)
  •  Video after each physical service (cleaning, check-out, etc.)
  •  WhatsApp group: Concierge/Owner
  •  Access to optional concierge services* (cleaning, laundry, maintenance, etc.)
Traveller assistance
7/7D - 24/24h

*Optional services (additional charges apply): Cleaning, linen, consumables, maintenance, repairs, multi-platform listing (Abritel and over 15 other platforms), and more.

See the full list of services and prices.

Our services

We take care of everything: advertisements, travellers, cleaning, laundry, maintenance.

Complete transparency, no hidden fees, no surprises

Travel expenses - Departure from Ganges

  • Standard hours of operation: 7 days a week, 9 a.m. to 9 p.m.
    1€/km 

    We are available 7 days a week to ensure impeccable monitoring of your property. Each trip covers the time, fuel consumption and wear and tear of the vehicle.

  • Travel outside standard hours: 7 days a week - 9 p.m. to 9 a.m.
    1,20€/km 

    Night-time interventions require immediate and priority mobilisation of our team. This specific pricing reflects the urgency, enhanced availability and continuity of a high-end service, 24 hours a day.

✽  Advertisement management

  • Posting and managing listings on Airbnb Included

    We create and manage your listings to maximise bookings.

  • Multi-platform online publishing From €35 per month per property, including VAT 

    Your property is advertised on Booking, Abritel, and more than 15 other platforms to broaden your audience. With access to multi-platform partner software.

  • Available on our booking website (multilingual)
         Included 

    Travellers can book directly on our website. You collect the payment yourself, or if necessary, the booking is automatically redirected to Airbnb or another platform.

  • Message and comment management Included

    We respond to travellers seven days a week and manage all reviews to maintain an excellent reputation.

  • Reservation and payment management Included 

    We monitor every booking and guarantee that rent is collected correctly.

  • Advanced revenue optimisation Included

    With our tools, you benefit from dynamic pricing strategies and optimised occupancy rates.

  • Owner portal Included

    Access your bookings, income and interventions from a dedicated online owner area.

  • Flexibility for self-bookings Included 

    Keep control of your calendar and block out your personal dates with a single click.

  • 4K property photography Included 

    High-quality photographs to showcase your property and attract more travellers.

  • 4K property video From €99 including VAT  

    A high-definition video to present your property in an immersive and flattering way. It will be visible on our website. On other platforms, a link will redirect to our website.

  • 4K virtual property tour From 149€ including VAT  

    An interactive, ultra-high-definition tour allowing travellers to explore each room remotely. It will be available on our website. On other platforms, a link will redirect visitors to our website.

  • Real estate drone video From 249€ including VAT

    Professional aerial photography to showcase the surroundings and architecture of your property. These images will be visible on our website. On other platforms, a link will redirect users to our website.

✽  Passenger management

  • Passenger selection and verification Included

    We validate each profile with enhanced checks to ensure the security of your property.

  • Self-service check-in/check-out (smart lock, key box, etc.)
    Included

    Simple and secure access via a separate entrance, ideal for flexible arrivals and departures.

  • Physical Reception/Check-out: 7 days a week, 9 a.m. to 9 p.m. 29€ including VAT per arrival/departure

    We welcome guests and hand over keys at standard times to ensure a smooth and professional experience.

  • Physical Check-in/Check-out outside standard hours 45€ including VAT per arrival/departure

    We also manage late arrivals and departures to maximise your bookings without constraints.

  • Traveller assistance: 24 hours a day, 7 days a week Included 

    Responsive, unlimited support, day and night, for emergencies.

  • Personalised digital welcome guide (multilingual)
         Included 

    A personalised digital welcome guide sent to each traveller before their arrival.

  • Support and services website dedicated to travellers (multilingual)
         Included 

    Offer your guests a practical website with all the local information, contacts and services available.

  • Traveller experience On quotation

    Make every stay a unique experience. Organisation of local activities, meal delivery, gourmet baskets, private transfers... We work with trusted partners to offer tailor-made services to travellers.

✽  Property management

  • Housekeeping & laundry coordination Included 

    We organise cleaning and laundry services according to your guests' needs.

  • Self-guided inventory and assessment (photographs and digital form)
    Included 

    Monitor your property remotely with a photo report and a digital form completed by the traveller.

  • Inventory & Physical inventory  From 15€ per stay (29€/hour) Free if cleaning option selected

    Complete on-site inspection of the condition of the accommodation and equipment, carried out by our teams.

  • Video after each physical performance Included

    Receive a video with comments about your property after each physical service for transparent monitoring.

  • WhatsApp group (Concierge/Owner)
         Included 

    A direct channel for quick communication and real-time tracking of your accommodation.

  • Professional cleaning From 45€ per stay (29€/hour)

    Offer your guests impeccable accommodation every time they stay. Our teams come in after each departure to carry out a thorough and meticulous clean. Performed by selected professionals trained to hotel standards.

  • Professional laundry 15€ per bed, including VAT

    We take care of all laundry: washing, ironing and putting it in place before guests arrive. Includes: sheets, duvet covers, pillowcases, towels and tea towels.

  • Maintenance and minor repairs From 45€ including VAT per service call (29€/hour) (parts charged separately)

    We respond quickly to keep your home in perfect condition. Whether it's minor repairs, appliance adjustments or equipment replacement, our teams provide efficient follow-up. (minor repairs, bulb replacement, appliance adjustment, etc.)

✽  Partner services

  • Interior Design & Decoration   On quotation

    Showcase your property with thoughtful layout and tasteful décor. We will assist you in choosing furniture, colours and accessories to attract more travellers and increase your rental income.

  • Building works and renovation On quotation

    Need to spruce up or renovate your home? We work with trusted local tradespeople and companies, selected for their professionalism and efficiency.

  •  Improved comfort On quotation

    Offer your guests the best possible experience by adding modern amenities: air conditioning, spa, charging station, energy optimisation, etc. We select local service providers to improve the comfort of your property.

  • Monitoring  On quotation

    Protect your property with our local partners who specialise in surveillance (alarm systems, CCTV, patrols). Selected for their reliability and responsiveness.

  •  Tax and legal advice From 120€/hour

    Optimise your income and secure your transactions with tax and legal experts specialising in property and short-term rentals. Responsive and trustworthy partners.

  • Insurance  On quotation

    Get the best cover for your property. We work with a local insurance broker with whom we have collaborated for over 20 years. Specialising in all types of insurance, they will be able to advise and support you reliably and locally, including for policies tailored to seasonal rentals.

  •  Financing solutions On quotation

    Are you looking to invest in, renovate or improve your property? We can put you in touch with local financial partners who can offer you the best financing solutions.

Frequently asked questions

Management fees are invoiced at the end of the month.
Our commission is 25%, calculated exclusively on the amount of rent actually received from travellers.
Cleaning and linen costs are entirely separate and are not included in the calculation basis.

Example :
During the month, you received a total of 1,140€, broken down as follows:
  • 1,000€ in rent
  • 80€ cleaning fee
  • 60€ for household linen
The distribution is then as follows:
  • 250€ (1,000€ × 25%) for management fees
  • 80€ paid in full for cleaning
  • 60€ donated in full for linen
At the end of the month, your net income therefore amounts to 750€.

Why can't travel be free ?

Travel incurs real costs: energy, vehicle wear and tear, intervention time and staff availability.
They also mobilise qualified human resources, who are remunerated for their time, responsiveness and ability to respond quickly in emergencies.

Travel invoicing ensures the economic viability of the service, efficient prioritisation and complete transparency between the owner and the concierge service.

It also enables interventions to be planned meticulously, ensuring a reliable, professional and sustainable service.

Emergency travel – Immediate response
When an intervention must be carried out immediately or within the hour, specific charges apply.
This type of relocation requires immediate action, with priority given to reorganising the schedule for the accommodation concerned.
These charges cover the responsiveness required and the logistical constraints inherent in urgent situations (breakdowns, incidents, unforeseen needs).

Scheduled travel – Intervention during the day or week
For non-urgent procedures that can be scheduled within the day or week, pricing is adjusted accordingly.
These trips mainly concern scheduled maintenance, equipment replacement or any request that does not require immediate action.

These travel expenses, whether urgent or not, are not part of the commission, as they relate to one-off but essential services.
They guarantee the economic viability of the concierge service, the quality of service, responsiveness and transparent collaboration with owners.

Cleaning and linen costs are fully refunded, as Conciergerie Privée Cévennes takes care of cleaning the accommodation and managing all laundry.
The fare charged to passengers is calculated as accurately as possible in order to guarantee impeccable service.

This is why 100% of the cleaning and linen fees paid by travellers are transferred without any deductions.

Cleaning fees are determined based on the size of the accommodation, the number of rooms, the number of beds, and the number of bathrooms and toilets.
They are entirely payable by travellers and automatically added to the amount of their booking on the platform.

You pay them at the same time as the rent and laundry costs.
These amounts are then paid to the concierge service at the end of the month, in accordance with the detailed invoice we send you.
We provide hotel-quality household linen, replaced and maintained to the highest standards.
Our teams take care of all your laundry needs: sheets, towels, tea towels and bath mats.

They also ensure that essential consumables are fully restocked: bin bags, toilet paper, sponges, washing-up liquid and other products necessary for travellers' comfort.
Travellers receive a text message containing a secure, temporary link giving them access to a personalised digital guide, available throughout their stay.

In particular, they find :
  • Independent access to accommodation (codes, instructions, explanatory videos)
  • Detailed description of the accommodation and instructions for use of each piece of equipment
  • Wi-Fi, our contact details and useful information
  • Simple, illustrated departure instructions to be consulted the day before
Each step is accompanied by images and videos to provide a smooth, intuitive and premium experience.

 Any further questions?     Click here 


Make an appointment!


Entrust us with your property and choose a reliable, demanding and committed concierge service.

Contact form 

Contactez-nous

E-mail

       contact@conciergerie-privee-cevennes.fr

Téléphone 

       +33 (0)4 22 97 29 99

Bureau

       11 Lot. du Mas Neuf, 34190 Moulès et Baucèls, France.

Put your property to work 
during your absence