Maximize the value
of your property in the Cévennes
A local concierge service for the care, maintenance and operational support of your property.
You remain in control of your rental.
We support you every day, making the day-to-day
management and operations of your property easier.
Maximize the value
of your property in the Cévennes
A local concierge service for the care, maintenance and operational support of your property.
You remain in control of your rental.
We support you every day, making the day-to-day
management and operations of your property easier.
Conciergerie Privée Cévennes
Property care for your home, made simple
01
Local presence
02
Complete property care
03
Property enhancement
04
Personalized support
Conciergerie Privée Cévennes
Property care for your home, made simple
01
Local presence
02
Complete property care
03
Property enhancement
04
Personalized support
Discover the full potential of your second home.
A tailored property care solution for your home
Conciergerie Privée Cévennes supports you with the preparation, maintenance, guest arrivals and operational follow-up of your property.
Complete support, without giving up control of your decisions
From preparing your property to welcoming guests, including cleaning, linen, routine maintenance, inspections and coordination of interventions, we take care of the operations necessary for the smooth running of your property.
You remain the owner and retain control over all decisions relating to your rental.
OUR SERVICES
LISTING CREATION & OPTIMIZATION
Listing setup
Optimized SEO and owner monitoring via a dedicated portal.
Content optimization
Pricing & occupancy optimization
Professional content creation
PROPERTY CARE, MAINTENANCE & MONITORING
Cleaning, linen & restocking
Inspection & intervention monitoring
GUESTS & RESERVATION MONITORING
Guest selection & verification
Analysis of requests and verification of available information, according to the criteria and conditions defined by the owner.
Reservation monitoring & support
Monitoring of the calendar, reservations and property performance, with technical and operational support on the platforms.
Messages & reviews management
Communication with guests before, during and after their stay, responses to practical requests and monitoring of reviews.
Check-in & check-out
In-person or self-service check-in, arrival assistance and check-out monitoring. Personalized multilingual digital welcome guide. Guest assistance 7 days a week – 24/7.
Maintenance & small works
Additional services
Owner's portal
Simple, accessible 24/7 monitoring
Planning, reservations, interventions, reports and information about your property, all accessible from your dedicated owner portal.
Conciergerie Privée Cévennes
Tailored services to enhance, maintain and provide ongoing operational support for your second home.
Assistance
24/7
A local presence, tailored support
Our local team knows the area and the specific requirements of holiday rentals in the Cévennes. You benefit from personalized support throughout the year.
ZERO STRESS, GREATER PEACE OF MIND
Delegate the day-to-day care and operations of your property. You remain in control of your rental while benefiting from professional support.
COMPLETE PROPERTY CARE?
cleaning, linen,
maintenance and property care.
(See services & pricing)
Airbnb, Abritel & Booking
And more than 15 other platforms to increase your property’s visibility and encourage bookings.
(Multi-Platform option)
EXCELLENCE & PEACE OF MIND FOR YOUR HOLIDAY RENTAL
A team specialized in holiday rental concierge and property care, with proactive communication and attentive support to provide guests with a high-quality experience. ⭐⭐⭐⭐⭐
PROPERTY OWNER EXPERTISE & SUPPORT
- List of essential equipment
- Optimization, advice, enhancement.
- Pricing analysis: overnight stays, cleaning & linen
- Rental potential assessment
- Regulatory support
LISTING CREATION & OPTIMIZATION
- Creation and optimization of your listings
- Pricing strategy & recommendations
- SEO optimization
- Dedicated property webpage
- Professional photos, 4K video & virtual tour
ARRIVALS & DEPARTURES
- 24/7 self-service access
- In-person check-in depending on the service selected
- Digital guide before arrival
- Check-in & check-out tracking
- Property check after each stay
HOUSEHOLD, LINEN & MAINTENANCE
- Dedicated cleaning team
- Hotel linen on option
- Restocking of consumables
- Professional laundry
- Post-intervention control
MAINTENANCE & SMALL JOBS
- Routine maintenance of the accommodation
- Small interventions
- Detection and reporting of anomalies
- Coordination of interventions
- Monitoring of repairs and works
Cleaning fees & linen
The cleaning and laundry services are charged according to the chosen services and the applicable pricing schedule. These fees are not included in the calculation base for the 20% commission.
Billing & tracking
You have a record of the services provided and the elements related to your accommodation. Our services are billed separately from rental income, with invoices corresponding to the services actually rendered.
Payment date
The rents, accommodation fees and other amounts related to the rental are collected directly by the owner or by the booking platform, depending on the chosen terms. We do not collect or hold rental income on your behalf.
Guarantees & insurance
In the event of an incident or damage, we will inform you and gather the available elements, including necessary photographs and observations. You remain the decision-maker for any claims, compensation, declarations to your insurer, or actions with a platform.
A dedicated website for your travelers
Provide your guests with a convenient online space.
There they can find available services, information and good local addresses to fully enjoy their stay.
A PRICE WITHOUT SURPRISE!
20% VAT inclusive commission
A straightforward and transparent remuneration for our concierge, management, and operational assistance services.
- No hidden fees
- Housekeeping and laundry charged separately
- Travel, maintenance and specific services according to the pricing schedule
Prices
We charge a 20% commission on the amounts generated by stays.
This gives you access to all the services presented below.
FREEDOM FORMULA
No initial commitment
Activation fee: €49 (VAT included)
- Online posting and optimisation of listings on platforms
- Multi-platform distribution: Airbnb, Booking, Abritel and other platforms depending on the chosen option
- Monitoring of bookings, the calendar, and support on the platforms
- Communication with travellers before, during and after the stay
- Analysis of requests and verification of available information on travellers
- Pricing recommendations and optimisation of ad parameters
- Owner portal tracking
- Real estate photography included (Photography and retouching)
- Creation and optimisation of the advertisement content
- Creation of a dedicated housing web page
- Personalised and multilingual digital welcome guide
- Autonomous access: connected lock, key box or other suitable solution
- Arrival and departure according to the chosen services
- Coordination of household tasks, laundry, restocking, and maintenance
- Housing material checks and transmission of photos or report
- Ongoing maintenance and coordination of minor interventions
PEACE OF MIND FORMULA
Initial engagement of 12 months
Connection fee: £0 inc. VAT
All the services of the Freedom Formula +:
- Free installation service
- 4K property video offered
- Virtual tour offered
- 4 complimentary check-up visits per year
- 1 additional quality control visit per year included
- Priority of intervention processing
- Priority processing of passenger requests, within the limits of operational resources
- Housekeeping at €27 including VAT/hour instead of €30
- Annual performance review and recommendations offered
- Tariff assessment and recommendations offered
- Enhanced monitoring of housing and its services
- Operational coordination of necessary interventions
Specific services such as cleaning, laundry, travel, maintenance, physical reception, or other interventions may be charged separately according to the pricing schedule.
See the full list of services and prices
Total transparency, no hidden fees, no surprises!
TRUST US WITH THE MANAGEMENT OF YOUR HOLIDAY RENTAL
You remain in control of your rental and your decisions, while we provide the concierge, management, and operational assistance services necessary for the smooth running of your accommodation.
A local support, tailored services, and professional follow-up throughout the year.
From preparing the accommodation to monitoring the travellers, we support you in all your daily operations.
Cities
Concierge, management and operational assistance in the Cévennes
We operate locally around Ganges and in the surrounding municipalities (30 km)
Here are the cities in which we operate
Ganges
Laroque
Cazilhac
Moulès et Baucels
Saint Bauzille de Putois
Montoulieu
Sumène
Saint Jean de Buèges
Saint Julien de la Nef
Brissac
Saint Laurent le Minier
Saint Hippolyte du Fort
Agonès
Roquedur
Saint-André-de-Buèges
Saint-Roman-de-Codières
Rogues
Le Vigan
Saint-Martin-de-Londres
Mas-de-Londres
Montdardier
Causse-de-la-Selle
Mandagout
Sauve
Pompignan
Quissac
Pégairolles-de-Buèges
Blandas
Claret
Anduze
Lauret
Valleraugue
Viols-le-Fort
OUR TEAM
A FAMILY-OWNED, LOCAL, AND ENGAGED BUSINESS
Private Concierge Cévennes is a family-run business based in the Cévennes.
Our team operates directly on the ground, and each member has a complementary role in the management of the properties, from their enhancement to the welcoming of guests and their maintenance.
Mikaël GUEZ
DIRECTION & DIGITAL
Management of the company, optimisation & enhancement of housing
Management of concierge services and support for the development of the business. Mikaël is also responsible for all digital aspects: creation and optimisation of listings, pricing strategy, photography, photo editing, video, content, and showcasing properties online.
Jessica GUEZ
OWNER SUPPORT & COORDINATION
Owner follow-up, coordination & preparation of stays
Jessica ensures the support of property owners and the coordination of various services. She also participates in the preparation of the accommodations before the stays and ensures the smooth running of the operations necessary for welcoming travellers.
Shyrelle GUEZ
WELCOME & PREPARATION OF ACCOMMODATION
Welcome of travellers, preparation & maintenance
Bilingual in English, Shyrelle directly engages with travellers for their welcome and support. She also participates in preparing the accommodations between stays, cleaning, and checking their good condition before arrival.
Thomas GORDUN
MAINTENANCE & INTERVENTIONS
Minor works, maintenance & technical interventions
Thomas handles small jobs, routine maintenance, and the various interventions necessary for the proper functioning of the housing.
OUR VALUED REFERENCES
Recognised platforms and tools to ensure the visibility and monitoring of your accommodation.
Airbnb • Abritel • Expedia • Booking.com • Tripadvisor • Smoobu
95%
customer satisfaction
OUR CLIENTS TALK ABOUT THEIR EXPERIENCE
Owners and travellers share their experience with Private Concierge Cévennes.
"Impeccable service from start to finish. Their organization, responsiveness, and professionalism have completely transformed the management of my property. I have never felt so at ease. A truly exceptional team!"
"A serious, efficient and very attentive concierge service. Every detail is handled expertly, travelers are delighted and my income has increased significantly. I recommend them without hesitation."
"Finally, a team that keeps its promises! Perfect communication, smooth management, zero stress. My accommodation has never been so well maintained and the feedback from travelers is excellent."
"Professional, responsive, and extremely organized. Their management surpasses all the concierge services I have tested before. The service is premium, and it shows with every interaction."
"Exceptional service. The team anticipates everything, manages each situation calmly and efficiently. Thanks to them, I can rent without ever worrying about anything."
"Impeccable work, satisfied travelers, perfect coordination. The ideal concierge service for someone who wants fully managed services, without any unpleasant surprises."
Our premium partners
Galeries Lafayette Gourmet, Maison Lascours… exceptional partners for high-end products, delivered in 24 hours.
Galeries Lafayette Gourmet
Gourmet grocery & premium catering
Petrossian, Fauchon, Pierre Hermé, Dom Pérignon…
Maison Lascours
Exceptional butcher shop & delicatessen
Exceptional matured meats and meat gift boxes.
La Grande Épicerie de Paris
Gourmet grocery & exclusive brands
Exceptional gourmet products and luxury brands.
Our premium partners
Galeries Lafayette Gourmet, Maison Lascours… exceptional partners for high-end products, delivered in 24 hours.
Galeries Lafayette Gourmet
Gourmet grocery & premium catering
Petrossian, Fauchon, Pierre Hermé, Dom Pérignon…
Maison Lascours
Exceptional butcher shop & delicatessen
Exceptional matured meats and meat gift boxes.
La Grande Épicerie de Paris
Gourmet grocery & exclusive brands
Exceptional gourmet products and luxury brands.
Our local partners
We collaborate with a selection of high-end partners, combining local expertise and trusted service providers.
Le Jardin aux Sources
Gourmet & wellness restaurant
Gourmet restaurant & spa area.
Brissac
La Tour Gourmet
Gourmet grocery & premium catering
Exceptional products and catering service.
Ganges
Pâtisserie Genthon
Premium Chocolatier & Pastry Shop
High-end pastry creations.
Ganges
Saveurs d’Oc
Delicatessen & regional wine cellar
Selection of local products and wines.
Ganges
La Boutique Paysanne
Shop of local producers
Farmers gathered together to offer a wide range of local products.
Ganges
Boucherie Gail Aurières
Artisan butcher & caterer
Meats from local farmers, fine charcuterie and catering service on request.
Ganges
Lait’Ti Fromagerie
High-end cheese shop
Selection of over 60 varieties of cheeses, local wines, craft beers.
Saint-Bauzille-de-Putois
Brûlerie des Cévennes
Artisan coffee roaster & teas
Freshly roasted coffees and exceptional teas, selected with passion.
Ganges
Terre d’Exploration
Hiking & nature discovery
Organising guided excursions and hikes to discover the Cévennes.
Sumène
Bureau des Moniteurs
Sports & outdoor activities
Qualified instructors for caving and via ferrata in the Cévennes area.
Ganges
GEM Bikes
Bike rental
Large selection of electric bikes, mountain bikes, gravel bikes and children's bikes.
Ganges
ADA – SJ Automobile
Car rental & garage
Recent vehicles available quickly, maintenance and repairs on site.
Ganges
Our local partners
We collaborate with a selection of high-end partners, combining local expertise and trusted service providers.
Le Jardin aux Sources
Gourmet & wellness restaurant
Gourmet restaurant & spa area.
Brissac
La Tour Gourmet
Gourmet grocery & premium catering
Exceptional products and catering service.
Ganges
Pâtisserie Genthon
Premium Chocolatier & Pastry Shop
High-end pastry creations.
Ganges
Saveurs d’Oc
Delicatessen & regional wine cellar
Selection of local products and wines.
Ganges
La Boutique Paysanne
Shop of local producers
Farmers gathered together to offer a wide range of local products.
Ganges
Boucherie Gail Aurières
Artisan butcher & caterer
Meats from local farmers, fine charcuterie and catering service on request.
Ganges
Lait’Ti Fromagerie
High-end cheese shop
Selection of over 60 varieties of cheeses, local wines, craft beers.
Saint-Bauzille-de-Putois
Brûlerie des Cévennes
Artisan coffee roaster & teas
Freshly roasted coffees and exceptional teas, selected with passion.
Ganges
Terre d’Exploration
Hiking & nature discovery
Organising guided excursions and hikes to discover the Cévennes.
Sumène
Bureau des Moniteurs
Sports & outdoor activities
Qualified instructors for caving and via ferrata in the Cévennes area.
Ganges
GEM Bikes
Bike rental
Large selection of electric bikes, mountain bikes, gravel bikes and children's bikes.
Ganges
ADA – SJ Automobile
Car rental & garage
Recent vehicles available quickly, maintenance and repairs on site.
Ganges
Frequently asked questions
Yes, the seasonal rental of a primary residence can be considered subject to compliance with the applicable housing regulations and the relevant municipality. We can assist you in the preparation and operational follow-up of your rental.
Yes, we support owners of second homes intended for seasonal rental. We assist you in preparing the accommodation, enhancing its appeal, welcoming guests, and operational follow-up, subject to the rules and permissions applicable to your situation.
Yes, we can support a property owned or operated by a property investment company (SCI). The contract is then concluded with the person authorised to bind the company.
The SCI remains responsible for ensuring that its corporate purpose, its statutes, and its tax situation allow for the operation of the property as a holiday rental.
The subletting of a property requires the landlord's permission when it is necessary. Before any short-term rental, it is the tenant's responsibility to ensure that they have the necessary permissions.
We can then assist you with the operational aspects of renting, within the limits of the rights and permissions you hold.
More questions? Click here
READY TO DELEGATE THE MANAGEMENT OF YOUR PROPERTY?
You remain in control of your rental, we take care of the daily operations: preparing the accommodation, welcoming guests, maintenance, monitoring and interventions.
Let's discuss your project and discover together the services suited to your home.
Contact us
Phone
+33 (0)6 63 45 15 87
Office
11 Lot. du Mas Neuf, 34190 Moulès et Baucèls, France.
Contact us
Phone
+33 (0)6 63 45 15 87
Office
11 Lot. du Mas Neuf, 34190 Moulès et Baucèls, France.
Make your home work
during your absence
